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POSTED 13 November 2018

Autologic Diagnostics, Inc. to open additional technical support center in southern California

To better serve the expanding customer base, Autologic Diagnostics, Inc. is excited to announce the opening of an additional technical support facility in Huntington Beach, California.

From 3 December, Autologic Inc.’s new west coast support center will provide the same brand-specific technical support, training and expert guidance customers have come to expect, all reachable via the Mobile App, AssistOnline, or directly through the customer’s Autologic device.

In addition, Autologic will offer the ADAS Calibration Center, the first-of-its-kind service to adjust and calibrate ADAS systems installed in all modern vehicles.  Autologic sees a growing demand for an ADAS Calibration Center to ensure vehicles operate safely, for example after collision repairs have been performed.

AutologicLive Technical Support will continue to offer:

  • Unlimited support across European, Domestic, and Asian brands
  • Remote module programming and coding
  • Symptom-driven diagnostic advice
  • Assistance with repair information and vehicle systems

"This is another step in our expansion plan as we continue to improve our customer experience by expanding our remote services offering on ADAS-equipped vehicles, and extending our call center hours with over 100 remote technicians available", says Brian Herron, President, Intelligent Vehicle Support at Opus.

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